1. River Rock Spa is open for services that can be performed with a face covering; Food outlets are limited to 60% capacity; For additional information please see our Environmental Services and Safety Measures. Thank you for choosing Seven Feathers Casino.
2. Feather Falls Brewing Company Sous Chef. Assists the Brewery Executive Chef in the training of all kitchen employees. Performs as a team member with cooks, dishwashers, supervisors, and pertinent culinary associates in producing a smoothly and efficiently run operation on a scheduled shift. Assists and oversees all areas of food production. Maintains food standards.
3. The Feather Falls Casino Brewing Co. Is a great place to enjoy a beer and a menu featuring signature dishes from our chef, hand-tossed pizzas, and fresh sushi. LUNCH MENU (Opens in new window).

Position: Lodge Guest Service Agent
Department: Security
Status: Nonexempt

Salary: $15.50

Feather Falls Casino Brewing Co., Oroville: See 206 unbiased reviews of Feather Falls Casino Brewing Co., rated 4 of 5 on Tripadvisor and ranked #1 of 82 restaurants in Oroville. Feather Falls Brewing Company To-Go options with curbside pickup are available. The Feather Falls Casino Brewing Co. Is a great place to enjoy a beer and a menu featuring signature dishes from our.

Position Purpose
Provides excellent customer service and security for Lodge facilities, guests, and employees to ensure a safe, honest, and pleasant environment for guests utilizing the Lodge Facility.

Essential Duties and Responsibilities include, but are not limited to the following:
• Provides security services for the Lodge and Lodge parking facilities.
• Write necessary reports daily to be distributed to the Hospitality and Security Director.
• Maintain open lines of communication with Lodge and Casino Security Supervisors.
• Report all pertinent information to supervisors.
• Ensure guests entering the facility are registered guests.
• Greet customers and demonstrate excellent customer service.
• Provide escorts as necessary.
• Make phone calls to verify whether or not 911 hang ups are legitimate or accidental.
• Verify accidental or legitimate 911 calls made from guest suites.
• Assists guests and visitors to safety in the event of emergency or life threatening conditions such as fire.
• Immediately reports any unusual circumstances that occur or may occur to the Shift supervisor.
• Provides first aid and/or CPR techniques as necessary.
• Uses two way radio to communicate with Security Department.
• Complies with policy and procedural guidelines in performing security functions; reliable in withstanding pressure, force, or stress involved in actual emergencies.
• Perform other duties as assigned by Director of Security and/or Hospitality Director.
• Maintains a professional, courteous manner at all times.

Supervisory Responsibilities
None

Qualifications
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Education and/or Experience
Education Level – High School Diploma or GED equivalent required.
Experience – Strong background in customer service
Special Skills – Prior guest safety, security and customer service skills.

Language Skills
Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals. Ability to communicate effectively with customers and other employees.

Mathematical Skills
Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals.

Reasoning Ability
Ability to apply common sense understanding to carry out instructions furnished in written, oral, or diagram form. Ability to deal with problems involving several variables in standardized situations. Ability to define problems, collect data, establish facts and draw valid conclusions.

Certificates, Licenses, Registrations
Class A Gaming License

Physical Demands
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. While performing the duties of this job, the employee is frequently required to stand, walk and sit; use hands to finger, handle, or feel; reach with hands and arms; climb, balance, stoop, kneel, crouch, or crawl; and talk and hear. The employee must occasionally lift and/or move up to 50 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception and the ability to adjust focus.

Work Environment
The work environment characteristics described here are representative of those employees encounter while performing the essential functions of this job.

Candidates for all positions must be at least 21 years of age and be able to pass a background check and drug screen. Applicants must have a California I.D., a Social Security Card, and a Birth Certificate.

Feather Falls Casino is looking to hire additional family members! As one of the largest employers in Butte County, we offer competitive salaries and a comprehensive benefit program that includes medical, dental, vision, life insurance, paid time off, a 401(k) plan, and other voluntary benefits. We know how to have fun too, with quarterly “family reunions”, sporting events, Leadership Training Programs, giveaways, and an annual employee appreciation event.

AVAILABLE POSITIONS

FEATHER FALLS CASINO CORE VALUES

The following list of core values reflects what is truly important to us as an organization and they define our company culture.
These core values guide the way we work with our guests, our employees, and our community.

Is Feather Falls Casino Open Today

Community Partnership.We partner with local governments, businesses, and non-profit organizations through donations, outreach, volunteering, and sponsorships to help foster a prosperous community.

Communication. We are committed to building trust through open, honest and respectful communication.

Vision. We are committed to creative use of our resources by developing and executing innovative ideas for growth and expansion.

When Is Feather Falls Casino Opening

Empowerment. We are committed to creating a workspace that values and empowers our employees through training and education while motivating, creating and nurturing a family environment based on mutual respect, trust and understanding.

Commitment. We take pride in our work and demonstrate, through our actions, a commitment to providing an exceptional experience for team members and guests.

OUR MISSION STATEMENT

To create the best entertainment experience for our players, the best work environment for our employees, and be the best contributor to our local community while returning the best financial results to the Concow-Maidu community members of Mooretown Rancheria. We are California’s Best Bet.